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Customer Support Specialist

The Programme

To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email).

What You Will Do

  • Understand and deliver business strategies and improve customer services through the execution of self-service.
  • Accountable for meeting individual (KPIs) and team goals.
  • Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.

Required Skills and Abilities

  • New graduates and Mid-career candidates are both eligible to apply.
  • MUST have a good command of spoken and written KOREAN (first language), and English (Conversational) and Japanese (Conversational).
  • Immaculate telephone manners and communication skills.
  • Excellent listening skills, critical-thinker with attention to detail.
  • Minimum typing speed of 35 words per minute.
  • Willing to work on rotating shifts.
  • Ability to work in both a team environment and autonomously.
  • Demonstrate a high degree of integrity and confidentiality.
  • Job type:Graduate jobs
  • Citizenships:

  • Locations:

    Seoul (Korea (the

    ...
  • Closing Date:5th Dec 2018, 6:00 pm

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