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Customer Support Specialist

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The Programme

To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email).

What You Will Do

  • Understand and deliver business strategies and improve customer services through the execution of self-service.
  • Accountable for meeting individual (KPIs) and team goals.
  • Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.

Required Skills and Abilities

  • New graduates and Mid-career candidates are both eligible to apply.
  • MUST have a good command of spoken and written KOREAN (Native) and English (Conversational).
  • Immaculate telephone manners and communication skills.
  • Excellent listening skills, critical-thinker with attention to detail.
  • Minimum typing speed of 35 words per minute.
  • Willing to work on rotating shifts.Ability to work in both a team environment and autonomously.
  • Demonstrate a high degree of integrity and confidentiality.
Closed 8 months ago
Closed 8 months ago
  • Job type:Graduate Jobs
  • Citizenships:

  • Locations:

    Seoul (South Korea)

  • Closing Date:9th Nov 2019, 6:00 pm

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