IT Internship

The Programme 

This is an opportunity for a recent graduate to gain work experience/in service training in a fast-paced research environment. The IT Intern will ensure that end users receive optimal IT support in a timely manner. This position will work closely with the IT Support Specialist to provide end-user IT support.

What You Will Do 

• Provide end-user IT support to all aspects of the organization's various technical resources. 
• Diagnose and solve problems with PC and Apple computer equipment and related devices. 
• Manage Active Directory accounts, groups and related changes. 
• PC, Network and Video Conferencing related support and maintenance. 
• Prepare new computers for delivery and fill out appropriate inventory sheets in a timely manner. 
• Set-up and deliver new equipment. 
• Assist users with Installation, Moves, Addition, Changes and decommissioning of standard hardware and software.
• To ensure compliance with IT policies and SOP’s. 

Required Skills and Abilities 

• Certificate, Diploma or Degree in Information Technology. 
• 1 years’ experience in desktop/helpdesk support or similar position. 
• Experience working with all Microsoft technologies. 
• Strong knowledge of Microsoft desktop products including Office, Office 365.