IT Support Intern

The Programme

Responsible for order, incident and problem management for desktop tickets (analysis, definition, support, solutions, improvement suggestion and more). 

What You Will Do

• Installation of hardware and software in computer devices.
• Responsible for regular documentation of software, hardware and tools.
• Responsible for hardware and software technical Asset Management (including recharging) in relevant tools. 

Required Skills and Abilities

• Bachelor or Master’s degree in Computer Science or related field.
• Proficiency in Windows Operating Systems, Client Software, Windows Office, Hardware IT equipment and basic Server and Network Knowledge.
• Proficiency in MS Office.
• Fluent English, Arabic is a plus.
• Excellent organizational skills, interpersonal skills and flexibility, customer oriented.