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Client Relationship Manager - Segregated - 23 Month Internship

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The Programme

The successful incumbent is passionate about client services and capable of delivering effectively to the needs of Coronation’s large institutional clients. Your excellent communication and relationship skills are essential and a successfully completed degree in Accounts or the like would stand you in good stead to secure an interview. 

The successful incumbent will have a passion for finance, an unwavering desire to ensure customers’ requests are dealt with timeously and accurately. Most importantly we would like to appoint someone who is excited to be part of our dynamic team.

What You Will Do

  • Full responsibility for an allocation of client portfolios and servicing these clients to the best of your ability.
  • Responsible for the investigation and resolution of all client queries and requests.
  • Responsible for monitoring the JP Morgan outsourced administration relationships pertaining to all tasks and ensuring that any issues identified are resolved timeously.
  • Validation and preparation of all daily, weekly, monthly and quarterly reporting pertaining to your set of clients.
  • Monitoring of cash, scrip and system reconciliations and the follow up and resolution of all identified reconciliation items.
  • Maintain relationships with local and offshore custodians as well as third party administrators and consultants and ensuring all queries and requests are being dealt with.
  • Maintain good internal relationships between all the various departments the CRM team interacts with.
  • Compliance validation and reporting (inclusive of regulatory certificates) for your allocated group of funds.
  • Validation and reporting on management and performance fee calculations and invoicing.
  • Monitoring of the pricing of the different local and offshore portfolios and products.
  • Processing and reconciliation of all trade related tasks pertaining to your allocated client portfolios.
  • Validation and reporting on Retirement fund tax, Income tax and Capital Gains Tax requirements.
  • Maintaining accurate and up-to-date information of your allocated group of funds on Internal Client databases.
  • Validation and reporting on various ranges of Performance numbers – from portfolio to product specific requirements.
  • Updating, monitoring and reconciliation of Scrip lending positions.
  • Validation and reporting on various audit and regulatory requirements.
  • Validation and reporting on the South African Reserve Bank requirements.
  • Daily Client cash flow management inclusive of the physical instruction of these via electronic or faxed instructions.
  • Facilitating, monitoring and validation of the end-to-end process of all client investments, disinvestments and asset transfer.
  • Fully assigned in a back-up capacity for a smaller sub team of 4 to perform all the above tasks and duties, in the event of a team member being out of the office.

Required Skills and Abilities

  • Newly qualified Chartered Accountant.
  • Graduate or equivalent majoring in Accounting and Finance.
  • Attention to detail and Accuracy are VERY IMPORTANT attributes within this role.
  • Committed, hard-working and prepared to go the extra mile.
  • Positive attitude and being able to accept an ever-changing environment.
  • Have the end goal in mind and being able to think outside of the box.
  • Ability to meet deadlines in a very pressurized environment.
  • Good Client servicing skills with the focus always being on the client.
  • Strong and professional communication skills at all levels of interaction.
  • Able to work and interact well within a team environment.
  • Self-confident and assertive and direct, when required.
  • Able to follow procedure, but question constructively when required.
  • Attention to detail and accuracy.
  • Positive attitude and being able to accept an ever-changing environment.
  • Ability to perform in a highly pressurized environment.
  • MS Office.
  • Invest One / Bloomberg knowledge an advantage.
Closed a year ago
Closed a year ago
  • Job type:Internships
  • Disciplines:

    Accounting, Banking and Finance

  • Citizenships:

  • Locations:

    Cape Town (South

  • Closing Date:29th Mar 2019, 6:00 pm


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