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CS Marketing Intern

The Programme 

This position provides overall support for CS Digitization and customer journey management, and also contributes to a project to analyze and improve the consistency of digitization-related data received from HQ. Market research will be also conducted to understand the marketability and competitiveness of various digital products sold by MBK. 

What You Will Do 

  • CS Digitization Support: 
  • KPI Monitoring & Reporting. 
  • Extract weekly data and distribute monitoring reports to internal and external (dealers)stakeholders. 
  • Improve KPI reporting template. 
  • Digitization Project Enhancement Support. 
  • Overall administration support for CS digitization project. 
  • Develop/localize dealer training materials and newsletters. 
  • Data Process Enhancement Support: 
  • Review the continuity and consistency of data. 
  • Improve data exchange processes with HQ and related teams. 
  • Support data operations for campaigns and service programs. 
  • Support CRM activities and relevant reporting (e.g. ABO). 
  • Market Research Support:
  • Conduct market research and find benchmark cases for competitor's digital products and regular campaign/marketing activities.  

Required Skills and Abilities 

  • Minimum B.A. degree in Automotive Engineering, or Business Administration preferred. 
  • Minimum 1 year business experience in Automotive industry preferred. 
  • Basic understanding of Digital service and KPI analysis. 
  • Specific knowledge. 
  • Preferred knowledge of Digital Service. 
  • Preferred knowledge of platform business. 
  • Preferred knowledge of automobile and system. 
Closed 10 months ago
Closed 10 months ago
  • Job type:Internships
  • Disciplines:

    Administration, Business and Commerce, Marketing and

  • Citizenships:

  • Locations:

    Seoul (South Korea)

  • Closing Date:19th Jul 2021, 6:00 pm


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