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SGUnited Trainee - Customer Service Executive - Institutional Banking Group

The Programme

Fresh out from school and thinking about how you can gain valuable industry-relevant experience? With SGUnited Traineeships, new and recent graduates can join approved host companies to develop skills professionally and receive a training allowance. 

Traineeship Description: 

This position reports to the SME Centre Manager and provides sales support to relationship managers and customer support officers in the Centre to support the growth and development of SME Banking customers. 

What You Will Do

  • Provide support to relationship managers to acquire, development and grow banking relationships with SME banking customers including attending to loan applications and other sales and service-related activities.
  • Provide support to customer service offices to ensure smooth and prompt execution of customer service requests including liaising with relevant internal support partners to ensure that customers' requests are satisfactorily attended to.
  • Provide support to customer service officers to ensure that customer profile records are accurately maintained.
  • Assist in Centre's ad-hoc and regular reporting. 

Competencies:

  • Provide support to relationship managers to acquire, development and grow banking relationships with SME banking customers including attending to loan applications and other sales and service-related activities.
  • Provide support to customer service offices to ensure smooth and prompt execution of customer service requests including liaising with relevant internal support partners to ensure that customers' requests are satisfactorily attended to.
  • Provide support to customer service officers to ensure that customer profile records are accurately maintained.
  • Assist in Centre's ad-hoc and regular reporting. 

Required Skills and Abilities

  • Degree in any relevant field.
  • Good communication and interpersonal skills.
  • Proficient in Microsoft Office.
  • Able to work in a fast-paced environment. 

Duration of Traineeship / Attachment Offered - 6 months.

This position is open for both recent graduates and mid-career individuals. Graduates interested in this position should possess a Degree & above Qualification. Mid-career individuals from any qualification level can apply. 

Closed a month ago
Closed a month ago
  • Job type:Graduate Jobs
  • Disciplines:

    Banking and Finance, Customer Service, Operations

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:18th Aug 2021, 6:00 pm

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