Customer Service Representative - Retail & Wholesale profile banner profile banner

Customer Service Representative - Retail & Wholesale

Share this job with a friend

The Programme

加入DEKRA德凯意味著您选择了一家蓬勃、快速发展的公司发展您的事业。DEKRA德凯活跃在安全领域已经逾90年的时间了。DEKRA(德国机动车监督协会)成立于1925年柏林。时至今日,DEKRA德凯是全球专业的机动车检验机构,并且是全球领先的检测认证机构之一。 东亚及南亚区是DEKRA德凯集团重点发展业务的地区。基于集团对中国市场的战略重视,加入DEKRA德凯东亚及南亚区,您将获得大量职业发展机会。

DEKRA德凯立志为员工提供广阔的发展平台以实现其职业追求与梦想。在DEKRA德凯,我们深信在我们所在的技术服务行业里,公司的竞争优势不仅来自于它所拥有的设备,更依赖于员工的专业知识,丰富经验,积极性与敬业精神。因此,DEKRA德凯秉承“以人为本”的企业原则,为员工提供有竞争力的、以绩效为驱动的薪酬福利,认可并奖励员工的努力。此外,DEKRA德凯为员工提供职业和能力发展机会,激发和发展您的潜能,提升您的绩效表现和职业竞争力。

Responsibilities

  • Handling daily customer inquiries through phone, fax and email
  • The incumbent is accountable for processing customer orders and acting as the primary contact for customers on all order-related enquiries
  • Handling complaints
  • Maintaining high service levels and improving overall service processes and quality
  • Handle other jobs assigned by team leader

Required Skills and Abilities

  • Bachelor degree or above
  • Good English in writing and speaking
  • Outstanding telephone manners and highly customer-oriented.
  • Internship experience in foreign invested companies in a similar position is preferred.
  • Proficient in using Microsoft office products.
  • Initiative to work on enquiries and solve problems independently.
  • Mature, hardworking, service-oriented and attention
  • Integrity, Team Spirit, Customer Orientation, Entrepreneurship, Responsibility for Safety
Closed 9 months ago
Closed 9 months ago
  • Job type:Graduate Jobs
  • Citizenships:

  • Locations:

    Shanghai (China)

  • Closing Date:8th Feb 2020, 6:00 pm

Search

Enter an employer or university you want to find in our search bar.