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Customer Service Representative - Retail & Wholesale

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The Programme

加入DEKRA德凯意味著您选择了一家蓬勃、快速发展的公司发展您的事业。DEKRA德凯活跃在安全领域已经逾90年的时间了。DEKRA(德国机动车监督协会)成立于1925年柏林。时至今日,DEKRA德凯是全球专业的机动车检验机构,并且是全球领先的检测认证机构之一。 东亚及南亚区是DEKRA德凯集团重点发展业务的地区。基于集团对中国市场的战略重视,加入DEKRA德凯东亚及南亚区,您将获得大量职业发展机会。



  • Handling daily customer inquiries through phone, fax and email
  • The incumbent is accountable for processing customer orders and acting as the primary contact for customers on all order-related enquiries
  • Handling complaints
  • Maintaining high service levels and improving overall service processes and quality
  • Handle other jobs assigned by team leader

Required Skills and Abilities

  • Bachelor degree or above
  • Good English in writing and speaking
  • Outstanding telephone manners and highly customer-oriented.
  • Internship experience in foreign invested companies in a similar position is preferred.
  • Proficient in using Microsoft office products.
  • Initiative to work on enquiries and solve problems independently.
  • Mature, hardworking, service-oriented and attention
  • Integrity, Team Spirit, Customer Orientation, Entrepreneurship, Responsibility for Safety
Closed 9 months ago
Closed 9 months ago
  • Job type:Graduate Jobs
  • Citizenships:

  • Locations:

    Shanghai (China)

  • Closing Date:8th Feb 2020, 6:00 pm


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