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Collection and Support Intern

The Programme 

 Maintain and engage with a portfolio of ageing receivables accounts via phone and emails to recover all past due accounts. 

What You Will Do

  • Research disputed accounts as needed to determine the cause and validity of the delinquency. 
  • Take appropriate action to resolve and/or identify significant collection issues and escalate appropriately. 
  • Collaborate with EcoVadis internal stakeholders to resolve any billing and debt collection queries efficiently and effectively. 
  • Assist with a variety of internal projects based on the needs of the organization. 
  • Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission. 

Required Skills and Abilities 

  • Bachelor degree or Diploma in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered. 
  • Prior customer service or collection experience is a definite advantage but not mandatory. 
  • Proficiency in Excel is a plus. 
  • Customer service oriented. 
  • Goal/results oriented and solution driven. 
  • Self-motivated. 
  • Autonomous and proactive. 
  • Reliable, dependable and honest. 
  • Professional, tactful and sensitive. 
  • Have a positive attitude. 
  • Enjoy working in a fast paced environment. 
     
Closed 9 months ago
Closed 9 months ago
  • Job type:Internships
  • Disciplines:

    Banking and Finance, Business and Commerce,

    ...
  • Citizenships:

  • Locations:

    Ebene (Mauritius)

  • Closing Date:11th Nov 2020, 6:00 pm

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