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Customer Onboarding Intern - 12 Months Internship

The Programme 

You will have key responsibilities in a role to support the Customer Engagement (CEN) team. 
 
What We Offer: 

  • The opportunity to work in an autonomous way and in a dynamic environment where your ideas will be valued. 
  • You will benefit from an in-house training.
  • Managing cross-functional projects and interacting with a young and diverse team. 

What You Will Do 

  • Support the Team in developing and implementing new solutions and new products. 
  • Making sure that the workload is properly allocated to the relevant team members. 
  • Ensuring that no tasks are lost while transferring them to other offices. 
  • Updating the CEN database and ensuring that it’s regularly updated.
  • Assigning the tickets in our Zendesk system to the relevant office/team member. 

Required Skills and Abilities 

  • A degree in a Business or Management related discipline is preferred. 
  • Previous experience in Customer Experience/Support is an advantage. 
  • Fluency in English and French is a must. Proficiency in additional languages is a definite plus. 
  • An excellent level of computer literacy, especially using MS Excel, Word and other desktop tools. 
  • Customer and quality-oriented attitude. 
  • Ability to work under pressure and meet tight deadlines. 
  • Strong analytical and problem-solving skills. 
Closed 4 months ago
Closed 4 months ago
  • Job type:Internships
  • Disciplines:

    Business and Commerce, Management

  • Citizenships:

  • Locations:

    Ebene (Mauritius)

  • Closing Date:31st Mar 2021, 6:00 pm

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