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FPSG - Operations Intern - pandamerchant

The Programme 

Do you love food and convenience put together? Then you just might love foodpanda.

foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best-loved restaurants online into your home or office - fast! We are also always looking at ways of enhancing the experience our partners have within the foodpanda space. 

Recently, foodpanda has launched a marketplace for vendors called pandamerchant, connecting suppliers to foodpanda vendors. 

We’re all about bringing on the smartest and most innovative folks as we continue to grow with an “all hands-on deck” environment and hire those who can thrive in a startup culture.

This role will be based in Singapore and will be reporting to the Operations Manager. 

What You Will Do 

  • Handle day to day content-related tasks for suppliers and restaurant vendors both creations and updates within a given timeframe, with quality and accurate output.
  • Liaise with operations team for process improvements, ad-hoc issue management and value-adding activities.
  • Work closely with Account Management Team and Sales Teams in performing the tasks mentioned above.
  • Provide quality partner service-related support. 
  • Execute related ad-hoc tasks.
  • Monitor, report and provide instructions and feedback to supplier/3PL partner regarding objective and subjective KPI.
  • Lead negotiation with supplier and 3PL to ensure SLAs are being adhered to.
  • Leverage data by analyzing and building key metrics to track, evaluate and provide strategic feedback to drive team success and productivity.
  • Proactively identify and address process breakpoints and capitalize on process improvement opportunities.  

Required Skills and Abilities 

  • Degree in Business, Operation, Engineering.
  • Preferably with relevant working experience in e-commerce operations & B2B retail business models.
  • High attention to detail, critical and great focus.
  • Structured mindset, able to prioritize and execute tasks, and streamline processes.
  • Comfortable with basic business Excel and Google Sheets operations and formulas (basic VLOOKUP & PIVOT TABLE).
  • Ability to interact with various systems and tools (training will be provided).
  • Knowledge of the use of Salesforce and Shopify is preferred.
  • Positive attitude, collaborative, fast-learner and a great team player. 
Closed 2 months ago
Closed 2 months ago
  • Job type:Internships
  • Disciplines:

    Business and Commerce, Engineering, Operations

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:3rd Jun 2022, 6:00 pm

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