The Programme

The MENA Financial Services team, based in Dubai, serves users at the leading financial institutions in the MENA region, including some of the world’s largest Private Equity funds, Hedge funds, Mutual and Sovereign Funds.

Client Solutions teams are the engine of GLG. We work across industries, becoming the experts on our experts, helping our clients find the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other professionals with years of on-the-ground experience. And then we propose creative learning solutions - from phone consultations and one-on-one meetings to surveys, roundtables, reports, and site tours. We also welcome our experts and other guest speakers to teach us what they know – because our learning mission extends to ourselves as well as our clients.

GLG is seeking new and recent graduates to join our Client Solutions Associate Program in Dubai, who have a strong interest in excelling at best-in-class client service in a fast growth, and team-oriented environment.

After completing an initial training period, Client Solutions Associates spend the first nine to fifteen months focused on recruiting new experts into GLG’s global membership and learning client service skills.

What You Will Do

Recruiting new experts to join our global membership through targeted and timely outreach by phone, email, and other methods.
Interacting with GLG’s experts on a daily basis to understand their capabilities and knowledge on specific client requests.
Supporting more experienced team members on all aspects of client engagement, including researching topics and industries relevant to our clients.
Learning our compliance policies and procedures to protect the integrity of client engagements.
Developing relationships with senior executives to support a broad range of premium products, such as roundtables etc.

Required Skills and Abilities

Undergraduate or graduate result of 2:1 or higher.
Superior communication and interpersonal skills, including demonstrated oral and written abilities.
Demonstrated commitment and attention to detail.
Strong problem-solving skills and desire to learn about new topics.
Passion for client service, especially with experience in phone-based professional communication.
Ability to build and manage relationships across the full professional spectrum including more experienced colleagues and extremely experienced outside professionals.
Strong desire to work in a collaborative environment.
Demonstrated ability and initiative to handle increasing responsibility and autonomy over time.
Full business proficiency in English and Arabic.