The Programme

The Associate Programme offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. Our fun, team-focused environment includes community volunteer programs, birthday celebrations, and various team-building activities.

What You Will Do

Partnering with experienced colleagues daily to qualify and understand our clients’ needs.
Recruiting new members/industry experts to join our Membership through targeted and timely outreach by phone, email, and other methods.
Engaging Council Members on a daily basis to understand their capabilities and knowledge on specific client requests.
Supporting more experienced team members on all aspects of client engagements.
Learning our compliance policies and procedures to protect the integrity of client engagements.
Working toward agreed goals and targets.
Executing custom projects across client firms – including consultations, surveys, and special projects.
Continuing to recruit new members to join our Membership through targeted and timely outreach by phone, email, and other methods.
Engaging with clients daily to understand their needs and provide exceptional service.
Maintaining accountability and responsibility for client projects and overall client experience.
Collaborating with our Business Development team to grow revenue and ensure retention on existing accounts.
Excel in a fast-paced environment.
Work collaboratively to develop knowledge of client relationships.
Articulate GLG’s value proposition to engage the world’s top professionals.
Grow relationships with thought leaders and clients to provide top-level service.
Assess and scope clients research needs.
Develop strong actionable business skills – including time management, professional conduct, communication, negotiation, and project management.
Understand and utilize a broad range of products to creatively engage and support clients.
Passion for client service, especially with experience in phone-based professional communication.
Collaborate with internal partners to exceed client expectations.
Mentor newer professionals.

Required Skills and Abilities

For the Associate Program, we seek applicants with Bachelor's or Master’s degrees from top-tier colleges and universities or equivalent work experience.
Undergraduate or graduate result of 2:1 or higher.
Fluency in English and another language is preferred but not a requirement.
Superior communication and interpersonal skills, including demonstrated oral and written abilities.
Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment.
Strong problem-solving skills and desire to learn about new topics.
Passion for client service, especially with experience in phone-based professional communication.
Ability to build and manage relationships across the full professional spectrum including experienced colleagues and extremely experienced outside professionals.
Strong desire to work in a collaborative environment.
Demonstrated ability and initiative to handle increasing responsibility and autonomy over time.

Africa

Pacific

Europe

North America

Asia

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