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Cloud Support - Intern

The Programme 

At HPE we believe in bold moves, the power of “Yes we can”, and being a force for good. Our work thrives on differences, fueling creativity to give our customers all they deserve. But our work is far from over. In fact, we continuously push for better. We empower our team members to make an impact on our business and in the world while fostering a culture that is unconditionally inclusive.  
 
Whether you’re looking for an internship or to start your professional career, at HPE you’ll be in a position to create and collaborate on projects that challenge and inspire you.

What You Will Do

  • Delivery of remote support on a range of technical incidents and problems across the client base. 
  • Responding appropriately to, and effectively resolving, customer incidents, queries, or complaints. 
  • You will have a ‘hands on’ problem solving approach, solving problems within strict SLA timeframes. 
  • Work on cases remotely via phone, email, and Internet. 
  • Hardware, software, desktop, network, and infrastructure support. 
  • Take ownership of incidents assigned to you and manage them through to resolution.
  • Application troubleshooting. 

Required Skills and Abilities 

  • Recent Graduate (Within the past 12 Months) in Computer Science/Engineering or something IT related. 
  • Have obtained a BSc, BCom, Diploma or N6 in related field. 
  • Proven ability to effectively communicate, both written and verbally. 
  • A high level of energy, drive and enthusiasm. 
  • Drive to thrive in a fast-paced environment. 
  • Detail Orientated. 
  • Customer Obsessed
Closed 25 days ago
Closed 25 days ago
  • Job type:Internships
  • Disciplines:

    Computer Science, Engineering, Information Technology

  • Citizenships:

  • Locations:

    Westerncape (South Africa)

  • Closing Date:16th Jul 2022, 6:00 pm

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