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Customer Success Internship

The Programme 

Aruba User Experience Insight are a Cape Town-based unit of Aruba, whose product is a Wi-Fi performance monitoring sensor. Our sensor was first of its kind in the space and began as a local start-up. In today’s era of ever-increasing wireless network coverage and ever-increasing dependency on connectivity, we are providing vital monitoring and troubleshooting capabilities to all manner of companies, hospitals, restaurants, campuses, warehouses, and retail outlets world-wide. 
 
Things to look forward to during your internship: Private mentoring and coaching, lunch & learn sessions with the broader company, pair and mob programming, code review sessions, and architecture/infrastructure tutorials. 
 
Our Engineering Processes: We are agile and have a regular release cycle, which focuses on quick iteration and working closely with our partners. There is plenty of opportunity to learn and grow with Aruba UXI

What You Will Do 

  • Customer success: customer journey management, including onboarding, adoption, and renewals. 

Required Skills and Abilities 

  • You will have earned a Bachelor’s/Honours/Master’s degree just prior to your start date. Your degree’s focus in Computer Science, Software Development or another IT-related field would be ideal but is not essential for the customer success role. 
  • You are analytical, creative, highly autonomous and a self-starter. 
  • You are keen to immerse yourself in the technology industry. 
  • You are an excellent problem-solver. 
  • You have effective time management and organizational skills. 
  • You have excellent written communication skills 
  • You have a customer-first orientation. 
  • You pay rigorous attention to detail. 
  • You have strong analytical capabilities. 
  •  Wireless networking knowledge and experience. 
  • Asset management experience. 
  • Technical background. 
     
Closing in 14 days
Closing in 14 days
  • Job type:Internships
  • Disciplines:

    Computer Science, Engineering Software, Information Technology

  • Citizenships:

  • Locations:

    Western Cape (South

    ...
  • Closing Date:30th Oct 2021, 6:00 pm

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