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Operational Account Manager - Dutch Speaker

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The Programme 

Handling overall responsibility for managing our relationship with our partners. 

What You Will Do 

  • Monitoring, facilitating and consulting the partner during the adoption process of our technology. 
  • Establishing a trusted adviser relationship that works to ensure our partner’s full satisfaction with our technology. 
  • Proactively monitor our partner’s activity and provide on-time and around the clock insights and solutions to the partner. 
  • Liaise with our internal teams to improve our partner’s outcome and the performance of our technology. 
  • Plan strategic campaigns to help our partners meet their needs and goals. 
  • Prioritize and drive resolution on escalated partner’s issues. 
  • Act as a liaison between our product management and the partner, with a focus on communicating the work day  road map and how the road map will influence customer activities.

 Required Skills and Abilities 

  • Fresh graduates from Social Sciences or related fields. 
  • Digital marketing (or related experience) in a customer-oriented position would be and asset. 
  • Show us that “you’ve got what it takes” to collaborate and build strong visionary relationships with customers, especially at the executive level. Aka, your sharp business acumen. 
  • Solid oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world! Be a self-motivated and savvy tech bug, always in search for new solutions and ideas to improve our relationship with our clients. 
  • Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our assistance. 
  • Superior project and time management skills. A keen eye for detail is a plus! 
  • Passion for testing, measuring and improving outreach and follow-up effectiveness. 
  • The ability and flexibility to work in a fast-paced startup environment. 
  • Solid understanding of basic web concepts and digital marketing. 
     
Closing in 8 days
Closing in 8 days
  • Job type:Graduate Jobs
  • Disciplines:

    Science

  • Citizenships:

  • Locations:

    Istanbul (Turkey)

  • Closing Date:7th Nov 2020, 6:00 pm

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