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Graduate Associate

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The Programme

We are a growing team that plays a crucial role in supporting K2 Users across different regions. If you are new to the industry and/or passionate about the industry, we want to hear from you! <>As a Graduate Associate, you will be providing first-tier technical support on the latest K2 products and systems across multiple integration points via K2 support channels (ticketing system, phone).

What You Will Do

  • Supporting K2 Users and at times with other internal departments through design, development, infrastructure, and maintenance related queries and issues.
  • Interacting with the K2 Community through a technical online forum.
  • Sharing technical knowledge, and expertise with the team through knowledge base articles, white papers, and presentations.
  • Analyzing work processes and participating in innovation, sharing of ideas or, improvements that will help from product to operational systems.
  • Performing other duties as assigned.

Required Skills and Abilities

  • A bachelor's degree in Computer Science/related degree.
  • 1-2 years’ software support/development experience on Microsoft server technologies.
  • 1-3 years of software support on Microsoft server technologies experience.
  • Recent MCITP, MCSE, MCPD or MCSD certification and.
  • Knowledge of programming: .Net or java or scripting and basic SQL.
  • A fast learner with a keen eye for complex systems and models.
  • The ability to understand the flow of data through multiple systems.
  • Strong communication skills and detailed oriented.
  • Ability to interact and communicate with individuals at all levels of the organization.
  • Proven ability to troubleshoot and problem-solve a diverse range of software issues.
  • Ability to work effectively in a team environment.
Closed 2 months ago
Closed 2 months ago
  • Job type:Graduate Jobs
  • Disciplines:

    Computer Science

  • Citizenships:

  • Locations:

    South Africa (South

    ...
  • Closing Date:24th May 2020, 6:00 pm

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