Digital Insights Specialist - Consumer & Market Insights

The Programme

Drive and implement the social listening (big data) strategy and competitor/market watch by providing high-quality deliverables into the growth strategy of the business.  

What You Will Do

• Create and support the social listening strategy.
• Manage social dashboard development (design core social metrics, improve data visualization, increase efficiency, cope with technical challenges and work with data engineers, etc.).
• Manage projects, governance, tools and methods for each key social listening topic.
• Leverage social listening studies (R&R, Category report, Brand audit, Trend report, Tribes, etc.) and be accountable for the reliability and quality of the results (process and content).
• Leverage 360 analyses of key topics to highlight strategic recommendations, communicate and promote social data insights.
• Analyze results and translate data into meaningful insights from data lake.
• Spread social listening expertise, and develop social data and tool software expertise, introduce consumer voice and leverage internal and external networks (Agencies and other external partners).
• Cooperate with internal and external cross functional stakeholders using collaborative & agile Group tools and project modes. 

Required Skills and Abilities

• University graduate.
• 1 - 2 years.
• Experience in market/consumer/e-com/big data related positions (preferred).
• Sensitivity to FMCG trend, Passionate about beauty and consumers with insights.
• Fluent in both Korean and English.
• Proficient with Excel, Word, PPT, and any other analysis tools.