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Tech Assist Associate

The Programme 

We are looking for an enthusiastic and motivated individual who enjoys solving problems and engaging with their customers, to join our tech Assist team in Macquarie’s Singapore office.

Tech Assist is the face of Technology, providing front line support for all Workplace Technologies and support requests.

Delivering a customer focused service experience in a professional and timely manner.  As a customer facing team, we are motivated to continually improve our services and are passionate about creating an outstanding customer experience and through our customer-obsessed culture.

We believe that for you to be successful in this position you will be a recent graduate or have 1 to 2 years' experience working in a Technology or Customer facing role.  Experience using or supporting iPhone and iPad devices and management software, collaboration products such as, Office 365, Microsoft Teams, Zoom.

About the Corporate Operations Group:

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation.

We deliver service excellence to ensure Macquarie is open for business, delivers on transformational change, invests in our people and have deep relationships with our customers. 

Required Skills and Abilities 

The ideal candidate will be self-motivated, and demonstrate excellent communication skills, able to multi-task and prioritize, as well as work effectively with minimal supervision.

You will display curiosity, passion, proactive mindset, and be able to challenge the status quo and norms. You will have a sense of teamwork, be able to inspire and work well with others. You will also have strong problem-solving skills and the ability to think laterally and find solutions.

You will have the ability to work in a challenging fast paced environment and demonstrate follow-through and ownership of issues.

You will be a confident presenter sharing your passion for technology through one-on-one coaching sessions or small group team training. 

Closed 23 days ago
Closed 23 days ago
  • Job type:Graduate Jobs
  • Disciplines:

    Business and Commerce, Information Technology

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:10th Jun 2022, 6:00 pm

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