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Documents and Customer Service Representative

The Programme

“东方海外”及“OOCL” 分别是:东方海外货柜航运有限公司 (“OOCLL”) 及OOCL (Europe) Limited在提供航运服务上所使用的商号; 两者均是在香港联交所上市的东方海外(国际) 有限公司(0316) 的全资附属公司。东方海外为世界具规模之综合国际货柜运输、物流及码头公司之一亦为香港最为熟悉之环球商标之一,为客户提供全面的物流及运输服务,航线联系亚洲 、欧洲、北美、 地中海、 印度次大陆、中东及澳洲/纽西兰等地。 东方海外为客户提供以客为尊的物流方案、精益求精及不断创新的服务精神,一向享誉业内。在众多国际知名营运商中, 东方海外率先在中国提供其全线物流及运输服务,遍及全国各地, 同时为业界应用信息及电子商贸处理整个货物运输过程之先锋

Responsibilities

  • Timely communicate with customers by e-mails to resolve queries on Bill of Ladings
  • Handle advance manifest submission and resolve the issues for Customs
  • Assist Virtual Documentation Center to complete B/L and issue final to customers
  • Input and update UCR (Unique Consignment Reference) on time for export customs clearance

Required Skills and Abilities

  • College graduate or above
  • Hard Working, team work spirit, mature, open-minded, customer-driven
  • Proactive, self-motivated and able to work independently under pressure
  • CET 6 is the minimum
  • Good in both oral and written English
  • Good knowledge in Microsoft applications
  • Job type:Graduate jobs
  • Citizenships:

  • Locations:

    Shanghai (China)

  • Closing Date:22nd Aug 2018, 6:00 pm

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