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Social Media Internship

The Programme

The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 5 departments including, Marketing, Creative, Digital, Communications, and our Loyalty & CRM team. Everyone brings his or her own point of view to create a unique experience for the pets and pet parents.

What You Will Do

  • Experience the Social Media function of the leading pet specialty retailer firsthand as you focus on seeking out opportunities for PetSmart to get involved in trending topics and relevant conversations.
  • Actively monitor and engage with pet parents on all of PetSmart’s social media channels including Facebook, Twitter, Instagram and YouTube.
  • Leverage listening tools to monitor trends and identify real-time opportunities that make sense for PetSmart.
  • Partner with PR/Social Media team to quickly act on real-time opportunities and manage engagement process from start to finish.
  • Engage customers in new and meaningful ways and serve as a true resource for pet parents with questions and concerns.
  • Leave your “paw” print with a project designed to make a true impact on the business.
  • Present your recommendations and innovative ideas to PetSmart leaders.
  • Develop and grow your skills with the support of a caring manager and dedicated mentor.

Required Skills and Abilities

  • Undergraduate third year student.
  • Majoring in - Marketing, Communication, Journalism.
  • Knowledge of social media channels (Facebook, IG, Twitter, YouTube, etc.).
  • Exceptional writing and editorial skills.
  • You like things right - Details are everything!
  • Passion for retail - And puppies!
  • You're a great communicator.
  • Creative, innovative thinker and problem solver.
Closed a year ago
Closed a year ago
  • Job type:Internships
  • Disciplines:

    Communications, Journalism, Marketing and Sales

  • Citizenships:

  • Locations:

    Phoenix (United States

  • Closing Date:14th Oct 2020, 6:00 pm


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