Field Service Engineer - Graduate Role

The Programme 

Don’t just learn to work – work to learn, surprise yourself with Philips! 
 
We have been successfully running the Graduate programme in South Africa for the last six years and this year again we are expecting to bring onboard talented fresh graduates who will during the 12 months of internship not just learn to work but work to learn!  
 
Therefore, please apply now if you meet the requirements below. 
 
Role: Field Service Engineer (graduate programme). 
Start date: 01 March 2023. 
Duration: 12 months. 
 
In this role, you have the opportunity to provide technical support to customers on operational or maintenance aspects of a variety of system equipment. 

What You Will Do 

You are responsible for: 

• Repairing the equipment - bench repairs in the workshop. 
• Providing limited technical support within fixed limits to customers on operational or maintenance aspects of system equipment. 
• Serving as secondary customer contact on technical and service-related problems. 
• Diagnosing mechanical, hardware, software and systems failures using established procedures. 
• Operating relatively autonomous within procedures, methods and techniques. 
• Assisting Field Service Engineers in the field as required. 
• Adopting appropriate ESD control while servicing Personal Health equipment. 
• Reporting identified device safety issues according to applicable Personal Health quality standard policy. 

Required Skills and Abilities

To succeed in this role, you’ll need a customer-first attitude and the following 

• Bachelor’s Degree in Engineering - Light Current/Computer Systems completed /Biomedical Engineering. 
• You must be a South African Graduate and have completed all modules/credits for the qualification mentioned above with a minimum of 60%.
• Fluency in English. 

In return, we offer you: 
 
A path towards your most rewarding career. Succeeding in this market-based role in a complex environment will open many doors for your long-term career, in other areas in Philips or otherwise.  
 
We also believe that we are at our best as a company when you are at yours as a person.  
 
How we work at Philips: 
 
Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers.  
 
We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles. 
 
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. 
 
Our hybrid working model is defined in 3 ways:  

• We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.  
• We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
• We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best. 

Why should you join Philips? 
 
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions.  
 
Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for - Even you. 
 
About Philips:  
  
Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.  
  
Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.  
  
We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.