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About us

RACS


Refugee Advice and Casework Service is one of Australia’s leading refugee legal centres providing free, specialist legal assistance to people seeking asylum  and refugees and we fight for their human rights every day.

We are an independent community legal centre (CLC). For over 25 years, RACS has been protecting and advocating for human rights for people seeking asylum, who have made it to Australia.
We have a team of human rights lawyers, who dedicate themselves to achieving positive outcomes for their clients.

Our staff come from a wide range of cultural backgrounds. We have staff who speak Tamil, Farsi, Dari, Serbian, Urdu, Hazaragi, Arabic, Bosnian, Romanian and Ukrainian; and several have refugee backgrounds themselves.

RACS’ top strategic goals to protect the human rights of people seeking asylum and refugees are to:

  • Provide quality legal advice, case management and representation for financially disadvantaged and vulnerable people seeking asylum and family reunion
  • Provide community education on changes to Refugee law
  • Provide outreach services to asylum seeker and refugee partner organisations
  • Advocate for systemic reform
  • Maintain an effective and expert staff team.

To accomplish our strategic goals, RACS will give people information and advice about refugee law and processes;

  • listen to the stories of asylum seekers and help them present this information in a relevant manner so decision makers can determine their refugee status;
  • represent children who are in Australia without their parents;
  • help refugees to apply to bring their partners and children to Australia to join them;
  • make complaints for people about serious violations of their human rights to the Australian and United Nations complaints bodies; and
  • write submissions, activate and lobby for law reform in relation to laws or policies that our client experience suggests are or would be unfair.

RACS also provides a diverse array of information and training sessions to various groups in the community including lawyers, migration agents, clients, community workers, students, and the general public in a wide variety of forums. The purpose of these activities is to increase community awareness of refugee and asylum seeker issues and the services that RACS provides. Through these educational activities, RACS seeks to facilitate more effective participation in Australia’s refugee processes.

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