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Client Service Intern

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The Programme

This role offers the intern the opportunity to get their career under way within a leading financial services provider by being trained and gaining work experience in order to enter a job or profession. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

What You Will Do

  • Input of all instructions into the administration system and ensure constant update of the workflow system.
  • Ensuring all instructions received comply with the business rules and legal regulations.
  • Assist in the prevention of fraud and money laundering by adhering to legal and business requirements.
  • Liaising with all relevant role players e.g. intermediaries / clients / broker consultants, etc. to obtain any outstanding information / documentation or to clarify instructions received.
  • Imparting information to the relevant role players via telephonic contact / faxes / email etc.
  • Technical understanding of all Glacier’s offerings and ability to apply that understanding to daily outputs.
  • Where necessary, daily quality assurance of all instructions processed.
  • Ad-hoc client service project involvement.

Required Skills and Abilities

  • Degree or Diploma with 1 to 2 years related experience.
  • Collaboration.
  • Interpersonal Skills/Relationship building.
  • Customer Focus.
  • Being resilient.
  • Attention to detail.
  • Planning and organising.
  • Initiative/Innovation.
  • Drive results.
  • Attributes.
  • Positive, enthusiastic attitude.
  • Honesty, integrity and respect.
  • Team player.
  • Plans and aligns.
  • Communicates effectively.
  • Action orientated.
  • Optimises work processes.
Closed 8 months ago
Closed 8 months ago
  • Job type:Internships
  • Citizenships:

  • Locations:

    Cape Town (South

  • Closing Date:10th Oct 2019, 6:00 pm


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