Shell Hong Kong Retail Purpose is to ignite sparks of happiness on-the-go for our customers and stay relevant in their mobility needs.
This role develops and implements innovative, future-proof initiatives to create delightful customer experience across digital platforms, at Shell network and beyond, captivating customers with relevant offer & convenience and winning frontline support with operational excellence.
We have designed the Shell Graduate Programme to give remarkable graduates and talents like you a real role in our business.
Our Graduate Programme will help you make the most of your potential, personally and professionally:
- 3-year development programme with 2 rotations, tailored to your chosen area.
- Challenging and substantial responsibilities from your very first entry into the business.
- A structured development programme, highly valued across the industry.
- Working for a globally recognized brand, tackling significant global challenges.
What You Will Do
- Operationalize the digital end-to-end customer journey and prioritize key touchpoints, online and offline, where digitalized experience can help build customer stickiness, bring repeated purchase/cross-selling, and deliver value/cost savings.
- Business owner of the Retail site system for enhancement, evolution, and interfaces with external API post system replacement hand-over; Lead of the digital loyalty and payment workstream in the immediate term.
- Support respective Business Managers in maximizing traffic and business leveraging on 3rd party platforms through workarounds in the interim and through API when available and support the interface with Partner system.
Required Skills and Abilities
- Degree holder in Marketing, or other commercial disciplines.
- Year of Study- Final Year or Already Graduated within 3 years.
- Excellent command of spoken and written English and Cantonese; fluency in Putonghua a plus.
- Job type:Graduate Jobs
Business and Commerce, Marketing and Sales
Hong Kong (Hong...
- Closing Date:17th Apr 2021, 6:00 pm