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Regional BI & Planning - Seller Management - Salesforce Business Analyst

The Programme

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. 

What You Will Do

  • Work closely across all Shopee countries to understand business processes and be able to identify gaps, make recommendations and define business requirements through user stories or BRDs.
  • Work closely with Salesforce Developers who are in charge of each custom build functionality to ensure business requirements are clearly communicated and translated into output that fulfills business needs.
  • Be involved in designing recommended solution and workflow in Salesforce.
  • Conduct testing with relevant parties to improve Salesforce CRM design and structure.
  • Stakeholder management, project coordination and roll-out of Salesforce projects.
  • Document, manage and prioritize user requests for system changes.
  • Pickup and solve the operational issues that reported by the user.
  • Monitor status of data integration with Salesforce as part of the daily SOP.
  • Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. 

Required Skills and Abilities

  • 0-2 years' experience in business analysis, Salesforce preferred, experience in Sales Cloud or Marketing Cloud is a plus.
  • Fresh graduates welcomed.
  • Proven client-facing and stakeholder management skills.
  • Strong communication skills - verbal and written.
  • Responsible, independent and a good team player.
  • Able to work well in a fast-paced environment.
  • Previous experience in configuring and implementing Salesforce (preferred).
  • Experience in developing workflows, validation rules, reports and dashboards (preferred).
  • Experience in data migration and data loader (preferred).
  • Salesforce data modelling experience (preferred). 
Closed a month ago
Closed a month ago
  • Job type:Graduate Jobs
  • Disciplines:

    Business and Commerce, Marketing and Sales

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:12th Aug 2021, 6:00 pm

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