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Customer Service Specialist

The Programme 

自1986年在中国地区开展销售运营以来,世伟洛克(上海)始终致力于真正了解客户的需求并随之而动。我们的业务版图不断扩张,团队不断发展壮大,服务的内容也更加专业和多元化。 
2021年1月,世伟洛克(中国)技术中心整合入世伟洛克(上海),由更专业的技术团队提供设计工程、制图服务、焊接、装配、应用工程、仓储和检验服务,以支持中国市场对设计和组装服务的需求,提供优质、灵活的产品、服务和解决方案。

未来,随着公司更进一步的发展,期待更多优秀大学应届生和行业内的专业人才加入世伟洛克(上海)精益求精的卓越团队,团结一致为更为广阔的愿景而努力。如果此刻,向往突破的你,期待在未来开启一段趋于不凡的职业生涯,那就请带上你有趣的灵魂和超然的斗志,来世伟洛克开启你的成功之旅! 

Responsibilities 

  • Acts as a contact for pricing, scheduling and shipping.  Handle internal queries and customer queries on every stage of quote & order processing within established procedures. 
  • System operation, like enter stock file, customer file, quotation, order, withdrawal, delivery note etc. in Scala system 
    Preliminary review the commercial terms in contract and coordinate the application for the further review by management. 
  • Follow up open order status using exist system and handle the related expedites. 
  • Arrange and coordinate custom declaration, provide the invoice and packing list to the customer for their self-declaration orders.   
  • Handle other special request like product return, invoice return, customer consignment stock etc. 
  • Keeps communication with factory using Flowan for various customer requests.
  • Office administration work (for branch office staff only)   

Required Skills and Abilities 

  • Education: College or above degree 
  • Customer Focus 
  • Attention to Detail 
  • Communication Skill 
  • Microsoft Office Skills 
  • Basic English communication (CET-4) 
Closing in 3 days
Closing in 3 days
  • Job type:Graduate Jobs
  • Disciplines:

    Customer Service

  • Citizenships:

  • Locations:

    Shanghai (China)

  • Closing Date:26th Jun 2021, 6:00 pm

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