Operations Management Trainee 2021

The Programme

Purpose of the Role: 

To gain insights into management perspective and develop a well-rounded understanding of the hotel business, knowledge and skills through involvement in every aspect of hotel management, focusing on key operational areas in Guest Experience and Restaurant & Bar.  To develop leadership capability in order to take on future managerial role within our hotels and restaurants. 

What You Will Get: 

• A fun, creative, energetic and dynamic working environment.
• A respectful and supportive culture that allows you to be your best self and attain personal growth.
• Attractive benefits and excellent career development opportunities to become our future leader.
• Training and mentoring support throughout the programme to achieve programme objectives.
• Cross exposure opportunities in different locations and hotel functions. 

What You Will Do 

• Report to the Head of Operations Department at the attached property/ restaurant.
• Acquire high-profile on-the-job training in key designated operations departments (Guest Experience or Restaurant & Bar) with exposure to other hotel functions in the Chinese mainland through a tailor-made 18-month programme.
• Develop skills and knowledge on operations and procedures through different roles and take on people responsibilities to develop people leadership skills.
• Assist in different projects and contribute ideas to enhance hotel offerings and business performance and demonstrate managerial potentials.
• Participate in various operations and business meetings to develop business acumen.

Required Skills and Abilities 

• Be yourself, a warm and engaging character is a definite advantage.
• Fun-loving, creative and passionate in making a difference.
• A good team player with exceptional interpersonal and communication skills.
• Highly flexible and ready to take on challenges at our hotel locations in Hong Kong or China.
• Educational background, preferably in Hotel and/or Tourism Management or equivalent, and/ less than 2 years of post-graduate work experience in the hotel industry.