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IT Support Engineer Intern - Global Service Desk - 2022 profile banner profile banner

IT Support Engineer Intern - Global Service Desk - 2022

The Programme

We are now looking for talented individuals to join us for an internship in 2022 - people who want to inspire creativity and co-create the future with TikTok.  

Successful candidates must be able to commit to one of the following internship cycles below:  

  • Summer Internship - 09 May 2022 to 29 July 2022 (12 weeks).
  • Off-cycle Internship - 01 August 2022 to 16 December 2022 (20 weeks).  

About our Team:  

We are Global Service Desk - APAC which provides corporate IT services in the region. Our team serves as the primary IT focal point of contact (Business Partner) to corporate business users in the region which provide all end user computing related services accordingly.  

Some of the services our team provides are not limited to the following:  

  • IT Assets, Policies and Processes.
  • IT Security, End User Technology.
  • KP and Service Management.
  • IT Program, Service Improvement. 

What You Will Do

  • Support the IT team in installing, configuring and maintaining hardware, software and other systems.
  • Assist with troubleshooting issues and provide technical support.
  • Participate and contribute to different IT projects and assignments.
  • Act as the point of contact between end users and other cross function teams.
  • Maintain and update technical documentation based on the latest procedures.
  • Ability to prioritize tasks and efficiently manage time. 

Required Skills and Abilities

  • Currently pursuing a Diploma/Degree/Master’s in Information Technology or equivalent.
  • Basic knowledge of Windows / Mac OS, software installation and troubleshooting.
  • Basic knowledge of hardware troubleshooting and repairing.
  • Basic knowledge of networking.
  • Some Familiarity with common programming languages (java, python, C++). 
Closed 4 months ago
Closed 4 months ago
  • Job type:Internships
  • Disciplines:

    Information Technology

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:30th Mar 2022, 6:00 pm

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