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Product Operations Intern - 2022

The Programme

We are now looking for talented individuals to join us in 2022 - people who want to inspire creativity and co-create the future with TikTok.  

Successful candidates must be able to commit to one of the following internship cycles below:  

  • Off-cycle Internship - 03 Jan to 20 May (20 weeks).
  • Summer Internship - 09 May to 29 July (12 weeks). 

Monetization Product Operations (MPO) Team:  

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within the Product Strategy & Operations team. Its mission is to provide a best-in-class advertising experience by ensuring excellence in customer service and streamlining process & tools to ensure smooth operations. The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and bugs management. 

What You Will Do

  • Collaborate with internal stakeholders to understand their requirements and conduct user research to understand them and their requirements better.
  • Collaborate with products for feature development and influence product roadmap through data-driven consumer insights.
  • Develop the roadmap and operationalize essential tools supporting Sales & operations.
  • Build & maintain the knowledge base, including self-help module for external clients. 

Required Skills and Abilities

  • Undergraduate or Postgraduate who is currently pursuing a degree/master of any discipline from a reputable university.
  • Excellent written and verbal communication skills along with making presentations.
  • Ads/marketing knowledge from technology companies is preferred.
  • Strong operations skills with the ability to define process improvements.
  • Ability to work cross-functionally with multiple teams and stakeholders; excellent relationship building, collaboration, negotiation, and influence skills.  
Closing in a month
Closing in a month
  • Job type:Internships
  • Disciplines:

    Operations

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:30th Nov 2021, 6:00 pm

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