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Product Operations Intern - Monetization Product Operations

The Programme

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

About the Monetization Product Operations (MPO) Team:

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within the Product Strategy & Operations team. Its mission is to provide a best-in-class advertising experience by ensuring excellence in customer service and streamlining process & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and bugs management. 

What You Will Do

  • Collaborate with internal stakeholders to understand their requirements and conduct user research to understand them and their requirements better.
  • Collaborate with products for feature development and influence product roadmap through data-driven consumer insights.
  • Develop the roadmap and operationalize essential tools supporting Sales & operations.
  • Build & maintain the knowledge base, including self-help module for external clients. 

Required Skills and Abilities

  • Undergraduate or Postgraduate who is currently pursuing a degree/master of any discipline from a reputable university.
  • Excellent written and verbal communication skills along with making presentations.
  • Ads/marketing knowledge from technology companies is preferred.
  • Strong operations skills with the ability to define process improvements.
  • Ability to work cross-functionally with multiple teams and stakeholders; excellent relationship building, collaboration, negotiation, and influence skills. 
Closing in 9 days
Closing in 9 days
  • Job type:Internships
  • Disciplines:

    Operations

  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:6th Jul 2022, 6:00 pm

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