The Programme

The Project Administrator will provide end-to-end support for various stakeholders in the Vodacom Business Africa Project Management Office space as well as offer exceptional service on a day-to-day basis.

What You Will Do

End-to-end management of delete orders with VBA customers, suppliers and finance.
Manage the current and aging VBA order book with the relevant internal and external stakeholders.
Assist with weekly VBA PMO progress reporting.
Manage customer projects – Upgrade, downgrades and site relocations.
Manage PMO order queries and internal escalations in order to ensure all risks are managed.
Reduce the average open time of delete and aging orders.
Reduce revenue leakage.
Reduce internal escalations.

Required Skills and Abilities

Diploma/Certificate in Project Management or Administration preferred.
IT/System related qualifications.
Matric (Essential).
Project implementation.
Customer communication.
General administration.
Escalation management.
General understanding of IT networking.